Contact Us
Contact Us
We'd Love to Hear From You
Thank you for visiting Boywithgirl.
If you have any questions about our products, orders, shipping, returns, refunds, or anything else, please feel free to contact our customer service team.
We are happy to help and will do our best to respond to your inquiry as soon as reasonably possible.
Customer Service
Email: customer@boywithgirl.com
For order-related inquiries, please include your order number in your email so that we can assist you more efficiently.
Common Questions
You can contact us regarding:
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Product information
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Order status
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Shipping and delivery
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Tracking information
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Returns and refunds
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Damaged or incorrect orders
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Exchanges and replacements
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Payment questions
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Promotions and discount codes
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Other customer service inquiries
Business Information
Brand: Boywithgirl
Company: HONGKONG KATE LIMITED
Website: www.boywithgirl.com
Email: customer@boywithgirl.com
Business Address:
UNIT E01, 10/F, WONG KING 1 INDUSTRIAL BUILDING
NO. 2-4 TAI YAU STREET
SAN PO KONG, KL
Customer Support Hours
We generally respond to customer inquiries within 1–2 business days.
Response times may be longer during weekends, public holidays, promotional periods, or periods of high customer volume.
Before Contacting Us
For order-related questions, please have the following information available when contacting us:
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Order number
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Name used when placing the order
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Email address used for the order
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A brief description of your question or issue
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Photos or other relevant information, if applicable
Providing complete information helps us resolve your request more quickly.
Contact Us
For any questions or assistance, please email us at:
We appreciate your business and look forward to assisting you.
Boywithgirl
Operated by HONGKONG KATE LIMITED