Terms of Service

Terms of Service

Last Updated: September 8, 2026

Welcome to Boywithgirl. These Terms of Service ("Terms") govern your access to and use of www.boywithgirl.com (the "Website") and any products or services offered through the Website.

The Website is operated by HONGKONG KATE LIMITED ("Company," "we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. About Our Website

Boywithgirl operates this online store to provide products and related services to customers.

We reserve the right to modify, suspend, or discontinue any part of the Website, including products, services, features, prices, or content, at any time without prior notice.

We are not responsible if the Website or any portion of it is temporarily unavailable for any reason.

2. Eligibility

By using this Website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the Website only for lawful purposes.

  • You will comply with these Terms and all applicable laws and regulations.

If you are purchasing products on behalf of another person or organization, you represent that you have authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our Website are accurate.

However, we do not guarantee that:

  • Product descriptions are always complete or error-free;

  • Product images will exactly match the actual product due to differences in displays, lighting, or manufacturing batches;

  • All information on the Website will always be current or free from typographical errors.

We reserve the right to correct errors, update information, and modify product information at any time.

4. Prices

All prices displayed on the Website are subject to change without prior notice.

We reserve the right to correct pricing errors, including errors caused by technical or system issues.

If an incorrect price has been displayed for a product and you have placed an order at that price, we may contact you before fulfilling the order. Where permitted by applicable law, we may cancel the affected order and provide a refund for any payment already made.

Any applicable taxes, customs duties, import fees, or other charges may be the responsibility of the customer depending on the destination country and applicable laws.

5. Orders

When you place an order through our Website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to:

  • Accept or decline an order;

  • Limit quantities;

  • Cancel an order;

  • Refuse service;

  • Require additional information before processing an order.

If we cancel an order after payment has been received, we will generally issue a refund to the original payment method, subject to applicable law.

6. Payment

We accept payment methods made available during the checkout process.

By providing payment information, you represent that:

  • You are authorized to use the payment method;

  • The information provided is accurate and complete;

  • You authorize us or our payment service providers to process the applicable transaction.

Payments may be processed by third-party payment providers. We do not generally store complete payment card information on our own servers.

Payment processing may be subject to the terms and privacy policies of the applicable payment provider.

7. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated processing and delivery timeframes displayed on our Website.

Delivery times are estimates and are not guaranteed unless otherwise expressly stated.

Delivery may be delayed due to circumstances outside our reasonable control, including:

  • Carrier delays;

  • Customs processing;

  • Weather conditions;

  • Natural disasters;

  • Public health events;

  • Transportation disruptions;

  • Government restrictions;

  • Incorrect or incomplete shipping information;

  • Other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

If an order is returned to us because the customer provided an incorrect or incomplete address, additional shipping charges may apply for reshipment where permitted by applicable law.

For additional information, please refer to our Shipping Policy.

8. Returns and Refunds

Our return and refund procedures are described in our Refund and Return Policy.

Before returning a product, customers should review the applicable return requirements and contact our customer service team when required.

Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions.

Nothing in these Terms is intended to limit any mandatory consumer rights that cannot legally be excluded or restricted under applicable law.

9. Promotions and Discount Codes

From time to time, we may offer promotional discounts, coupons, or special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined;

  • Each discount code may be subject to specific conditions;

  • Discount codes may have expiration dates;

  • Promotional offers may be limited to certain products or customers;

  • We reserve the right to modify or terminate promotions where permitted by law.

We reserve the right to correct errors or misuse involving promotional offers.

10. Intellectual Property

All content on the Website, including but not limited to:

  • Text;

  • Product descriptions;

  • Images;

  • Graphics;

  • Logos;

  • Brand names;

  • Website design;

  • Videos;

  • Icons;

  • Software;

  • Page layouts;

  • Other materials;

is owned by or licensed to HONGKONG KATE LIMITED and is protected by applicable intellectual property laws.

You may access and use the Website for personal and lawful purposes only.

You may not, without our prior written permission:

  • Copy or reproduce Website content;

  • Modify or distribute Website content;

  • Republish our content;

  • Use our trademarks or branding;

  • Scrape or systematically collect Website content;

  • Use our content for commercial purposes;

  • Reverse engineer any part of the Website;

  • Create derivative works based on our Website.

11. User Conduct

You agree not to use the Website to:

  • Violate any applicable law or regulation;

  • Commit fraud or engage in fraudulent activity;

  • Interfere with the operation of the Website;

  • Attempt to gain unauthorized access to our systems;

  • Upload malicious software or harmful code;

  • Collect information about other users without authorization;

  • Impersonate another person or entity;

  • Abuse promotions, discounts, or payment systems;

  • Use automated systems to access the Website in a manner that may interfere with its operation.

We reserve the right to restrict or terminate access to the Website if we reasonably believe that a user has violated these Terms.

12. Third-Party Services and Links

Our Website may use or provide access to third-party services, applications, payment providers, advertising platforms, analytics tools, shipping providers, or other third-party services.

We may also provide links to third-party websites.

We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. User Reviews and Submissions

If you submit reviews, comments, photos, videos, feedback, suggestions, or other content to us, you represent that you have the necessary rights to provide such content.

By submitting content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute the content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, offensive, infringing, or otherwise inappropriate.

14. Privacy

Your use of our Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using the Website, you acknowledge that you have reviewed our Privacy Policy.

15. Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The Website will always be available;

  • The Website will be uninterrupted or error-free;

  • Website content will always be accurate or complete;

  • The Website will be free from viruses or other harmful components.

However, nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, HONGKONG KATE LIMITED, its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or purchase of products.

This may include, where legally permitted, loss of profits, loss of data, loss of business opportunities, or other indirect losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HONGKONG KATE LIMITED, its affiliates, officers, employees, agents, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the Website;

  • Your violation of applicable laws or regulations;

  • Your infringement of another person's rights;

  • Your fraudulent or unauthorized use of the Website.

18. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, war, terrorism, strikes, transportation disruptions, government actions, internet or telecommunications failures, supply chain disruptions, epidemics, or other events beyond our reasonable control.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which HONGKONG KATE LIMITED is legally registered, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available to them under the laws applicable to their place of residence.

20. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this page.

Your continued use of the Website after the updated Terms are posted means that you accept the revised Terms, to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies displayed on our Website, constitute the agreement between you and us regarding your use of the Website, unless otherwise required by applicable law.

23. Contact Us

If you have any questions about these Terms of Service, please contact us:

Brand: Boywithgirl
Company: HONGKONG KATE LIMITED
Email: customer@boywithgirl.com
Website: www.boywithgirl.com

Business Address:
UNIT E01, 10/F, WONG KING 1 INDUSTRIAL BUILDING
NO. 2-4 TAI YAU STREET
SAN PO KONG, KL

For customer service or questions regarding these Terms, please contact:

customer@boywithgirl.com