Privacy Policy
Privacy Policy
Last Updated: September 8, 2026
At Boywithgirl, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how HONGKONG KATE LIMITED, operating under the brand name Boywithgirl, collects, uses, stores, and protects information when you visit, browse, or make a purchase through our website:
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
Brand Name: Boywithgirl
Company Name: HONGKONG KATE LIMITED
Website: www.boywithgirl.com
Email: customer@boywithgirl.com
Business Address:
UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING
NO 2-4 TAI YAU STREET
SAN PO KONG KL
In this Privacy Policy, "Boywithgirl," "we," "us," and "our" refer to HONGKONG KATE LIMITED and the Boywithgirl brand.
2. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect certain information.
Information You Provide
Depending on how you use our website, we may collect:
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Your name
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Email address
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Phone number
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Billing address
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Shipping address
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Order information
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Product information
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Customer service communications
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Information provided through contact forms
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Information provided when subscribing to our emails
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Other information you voluntarily provide to us
We aim to collect only information that is reasonably necessary for providing our products and services.
3. Payment Information
When you place an order, your payment may be processed through third-party payment providers.
Depending on the payment method you select, payment information may be collected and processed directly by the relevant payment provider.
We generally do not store complete payment card information on our own systems.
Payment providers may process your information according to their own privacy policies and security practices.
4. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This information may include:
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IP address
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Browser type
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Device type
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Operating system
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Language settings
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Referring website
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Pages visited
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Products viewed
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Date and time of visits
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Website interaction information
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Approximate location information
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Other technical or usage information
This information helps us understand how customers use our website and allows us to improve our website, products, services, and overall shopping experience.
5. Cookies
Boywithgirl may use cookies and similar technologies to improve your experience on our website.
Cookies may be used to:
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Remember shopping cart information
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Maintain website functionality
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Remember customer preferences
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Understand website traffic
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Analyze website performance
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Improve our services
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Measure marketing performance
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Provide relevant advertising where applicable
Some cookies may be necessary for the website to operate properly.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. How We Use Your Information
We may use the information we collect for the following purposes:
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Processing and fulfilling orders
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Processing payments
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Shipping and delivering products
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Providing customer support
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Responding to questions and requests
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Managing customer accounts
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Communicating about orders
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Providing important service information
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Improving our website
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Improving our products and services
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Understanding customer preferences
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Detecting and preventing fraud
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Protecting website security
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Managing promotions
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Measuring advertising performance
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Sending promotional communications where permitted
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Complying with applicable legal requirements
We aim to use personal information only for legitimate and reasonably related purposes.
7. Order and Shipping Information
When you place an order, certain information may need to be shared with service providers involved in processing and delivering your order.
This may include:
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Name
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Shipping address
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Phone number
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Email address
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Order details
This information may be provided to shipping companies, logistics providers, fulfillment partners, or other service providers when reasonably necessary to complete your order.
8. Marketing Communications
If you choose to receive promotional communications from Boywithgirl, we may send you information about:
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New products
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Special offers
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Discounts
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Promotions
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Product recommendations
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Store updates
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions contained in the email or by contacting:
Where applicable, we will obtain the appropriate consent before sending direct marketing communications.
9. Sharing Your Information
We do not sell your personal information for monetary consideration.
We may share certain information with trusted service providers when reasonably necessary to operate our business.
These service providers may include:
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Payment processors
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Shipping companies
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Logistics providers
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Fulfillment partners
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Website and hosting providers
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E-commerce service providers
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Customer service providers
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Analytics providers
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Advertising and marketing providers
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Fraud prevention providers
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Professional advisers
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Government authorities where required by law
We aim to provide third parties only with information that is reasonably necessary for them to perform their services.
10. Third-Party Services
Our website may use third-party services to help us operate our store and provide services to customers.
These services may include payment processing, website analytics, advertising, email communication, shipping, customer support, and other business functions.
Third-party providers may have their own privacy policies and terms.
We recommend reviewing the privacy policies of third-party services when applicable.
11. Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.
These technologies may collect information such as:
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Device information
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Browser information
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Pages viewed
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Products viewed
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Website interactions
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Advertising interactions
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Approximate location
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Online identifiers
This information may be used to:
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Understand website traffic
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Improve our website
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Improve customer experience
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Measure advertising performance
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Develop better products and services
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Provide more relevant advertising where applicable
12. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include information necessary for:
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Processing orders
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Providing customer service
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Maintaining business records
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Resolving disputes
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Preventing fraud
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Complying with legal requirements
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it where appropriate and permitted by applicable law.
14. Your Privacy Rights
Depending on applicable law, you may have certain rights relating to your personal information.
These may include the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Ask how your information is being used
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Withdraw consent where applicable
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Opt out of promotional communications
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Request deletion where applicable
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Make a privacy-related inquiry or complaint
Under Hong Kong's Personal Data (Privacy) Ordinance, individuals have rights relating to access to and correction of their personal data, subject to applicable requirements and exemptions.
To make a privacy-related request, please contact:
We may need to verify your identity before processing certain requests.
15. International Data Transfers
Boywithgirl may serve customers in different countries.
As a result, personal information may be processed, stored, or transferred through service providers located outside your country or region.
Where appropriate, we will take reasonable steps to protect personal information when it is transferred or processed internationally.
16. Children's Privacy
Our website is intended for general consumers.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact:
We will take reasonable steps to address the situation.
17. Third-Party Links
Our website may contain links to third-party websites, applications, social media platforms, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
When you leave our website and access a third-party service, that service's own privacy policy may apply.
We recommend reviewing the relevant third-party privacy policy before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
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Changes to our business
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Changes to our website
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New services
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Changes in technology
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Changes in applicable laws or regulations
When we update this Privacy Policy, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.
Boywithgirl
HONGKONG KATE LIMITED
Website:
www.boywithgirl.com
Email:
customer@boywithgirl.com
Business Address:
UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING
NO 2-4 TAI YAU STREET
SAN PO KONG KL
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
Thank you for trusting Boywithgirl.